Paramjit Bains, From Care Assistant to Director of Caring Care

It’s really important to realise that entrepreneurs are not always born and it’s never too late to follow your dreams to set up your own business! Our Women in Business Editor, Rupinder Kaur caught up with an incredibly inspiring Sikh woman, Paramjit Bains who started her company at 53 years old.

paramjitbainsParamjit moved to England from India when she was 10 years old with her parents and siblings.  She started working at the age of 15 making polishing pads after school earning 50p an hour. At the age of 53 and having worked most of her life doing three jobs or more to raise her four children, Paramjit decided to start her own business. Having worked in care for over 25 years as a Care Assistant she wanted to use her knowledge and experience of the industry and launched her Care Home Business ‘Caring Care’ with her daughter Manny in September 2008.

What does Caring Care Do?
Caring Care delivers over 4000 calls a week to service users in their homes across Walsall and Birmingham areas. We are a domiciliary care organisation providing care in people’s homes. Our Care Assistants provide support with personal care, medication, nutrition, supporting people to social activities, college etc. We support people with physical and learning disabilities, mental health conditions including Dementia, young adults, the elderly and end of life palliative care. We are contracted with Walsall and Birmingham council and also undertake private care.

How did the idea for Caring Care come about?
I had worked as a Carer for over 25 years and felt that I could open my own organisation with the support of my daughter. Having raised my four children I wanted to achieve something for myself in Business. I was often approached at my local Gurdwara by the elderly or family of elderly people who needed care and I would support them in contacting social services and obtaining care. I could see that there was a gap in the market for a care provider who provided care for people of all different religions and backgrounds.

What gave you the confidence to do it?
I visited Chamber of Commerce and did a business course to get the knowledge and information to start my own company. The Chamber also offered support with all the legalities around opening a care organisation. I also had to pass many assessments with the Care Quality Commission to be approved as a Registered Manager.

What have been the barriers to setting up your business?
Initial barriers were that all the contracts and communication came through emails and computers! I decided to attend college and take a course and obtain qualifications in I.T. I also worked hard to change people’s perceptions that a mature Sikh woman could open a care organisation in her 50’s and could make it successful!

What have been your highlights?
My biggest highlight is 100% compliance with Care Quality Commission. Also when I look back to when we started from our dining room to now being in beautiful purpose built offices, it’s incredible to see how far Caring Care has come! In January 2010 we had one service user and now we are one of the largest domiciliary care organisations in Walsall.

What are your future plans for Caring Care?
Our future plans are to expand across the UK whilst retaining our high levels of service to our service users. We are passionate about ‘putting people first’ and ensuring that we are all working towards the same goals and objectives.

Finally, what are your tips for other Asian women wanting to start their business?
Do not give up, by hard work and determination you can achieve your aspirations!

Contact Caring Care on 01922 642119 for more information (Website coming soon www.caringcare.co.uk)